Important Safety Information
In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Answer Products Inc. is voluntarily recalling about 850 mountain bicycles with Six Model suspension forks. The spring and adjuster can separate from the bicycle fork, which could strike the rider, causing injuries. Answer Products has received 18 reports of these adjusters separating from the fork and being projected at riders, causing four consumers to suffer cuts, bruises and one chipped tooth. The recalled 2002 models are: Specialized Rockhopper A-1 Comp Mongoose Hot Link Sommet series bicycles. You can read the Safety Bulletin by clicking here. Read the CPSC joint press release. Bicycle stores nationwide and mail-order catalogs sold these bicycles from January 2002 through August 2002 for between $800 and $900.
Forks on Specialized can be Red or White  Click for larger image If you purchased a Specialized Rockhopper A-1 Comp equipped with forks like those shown, please enter your frame's serial number in the box below and hit the submit button.  Enter the frame's serial number (not fork) from your bike frame's then hit the submit button to determine if your forks are part of the recall:                                                 Specialized Rockhopper A-1 Comp Enter Frame Serial Number here: (input letters AND numbers!)	Click for larger image If you purchased a Mongoose Hot Link Sommet equipped with forks like those shown, please enter your frame's serial number in the box below and hit the submit button.     Enter the frame's serial number (not fork) from your bike frame's then hit the submit button to determine if your forks are part of the recall:                                           Mongoose Hot Link Sommet Enter Frame Serial Number here:  (starts with "AS". Include all letters & numbers)
Click image for Serial Number location	Click image for Serial Number location

August 15, 2002:

[ Picture of both Forks here ] identify if other casting colors are involved also

Bicycle stores nationwide and mail-order catalogs sold these bicycles from January 2002 through August 2002 for between $800 and $900.

[ Link to PDF of the Notice here ]

To check and see if your bicycle is involved in this recall activity, please choose from the selections below.

2002 Specialized Rockhopper Comp A-1
2002 Mongoose Hot Link, Sommet Series
Other

Those clicking on Specialized link should be presented with:
Does your bicycle have a Manitou fork model that matches one of the pictures on this web page? (white one and Red one)
If NO, then message B below, no request for ser# confirmation
If yes, the it presents the ser# entry page

Enter your Frame Serial number here
 

(show a picture on this pg. of where the frame Ser# is)

The program should scan the database for a matching number in the Specialized DB. If it matches, it should present them with the following message:

"Your model of bike and serial number match those units involved in this recall. You should immediately stop riding this bicycle and take it to the dealer where the bicycle was purchased or to any authorized Answer Products dealer for a free inspection and free repair. For more information, consumers should call Answer Products Inc. at (800) 423-0273 between 8 a.m. and 5 p.m. PT Monday through Friday"

If it does not match the ser# DB, it should present them with the following message:

Message B
"Thank you, the bicycle information you have provided does NOT match those units involved in this recall. You may continue riding your bicycle. It does not require updated parts. For additional information, consumers may call Answer Products Inc. at (800) 423-0273 between 8 a.m. and 5 p.m. PT Monday through Friday."

For Mongoose everything is repeated the same, other than:
* The picture of the fork is of a Black one
* The DB it is to compare to is the unique Mongoose one

"Other" should automatically give the user the "Not involved" notice Message B.